Category: Registration Authority (Smartcards)
Lost, Damaged, Replacement Smartcards
The following article details how to report a smartcard as lost/stolen/damaged or to request a replacement. This information is only […]
Basic Troubleshooting Tips (Card, SystmOne, EmisWeb)
Introduction This article details some basic troubleshooting tips with regard to smartcards and smartcard access in a question/answer format. Many […]
Smartcard Name Change
*UPDATED 07/08/2021 – New process to request card* This process describes how an ID Checker can perform a name change […]
Self-Service Smartcard Unlock – Registration
If your NHS Smartcard is locked or the PIN has been forgotten, it is possible for you to reset the PIN […]
Self-Service – How to Unlock Your Smartcard
IMPORTANT – You must ALREADY be registered for Smartcard Self Service in order to carry out this process. If you […]
About Registration, ID Checks & Photo
Registration for a NHS Smatcard must take place in a face to face meeting with either an RA Manager, RA […]
How to Register a New Smartcard User
*UPDATED 07/08/2021 – New process to request card* This process describes how an ID Checker can fully register a new […]
How to Update Contact Details in CIS
Maintaining up to date contact details means you can be contacted easily about any smartcard related issue should the need […]
How to Request FFFFF Locum ETP Access
Locum Pharmacists and Locum Technicians who may be required to work at any pharmacy at short notice may be assigned […]
Summary Care Record (SCR) in Pharmacy
Information about Summary Care Record (SCR) and how to enable a pharmacy for SCR access can be found on the […]
Add Smartcard Access
Smartcard access is added to a user’s smartcard profile via an Access Control Position or just referred to as a […]
Remove Smartcard Access
This process describes how a smartcard Sponsor can remove smartcard access from one of their users. It is important to […]
View Access Positions & Assigned Users
A smartcard Sponsor may wish to view their own organisation’s smartcard access positions to view the various access rights contained […]
Renewal of an Expired Smartcard (Repair)
Smartcards contain two digital certificates which are valid for two years. If a smartcard expires it will no longer authenticate […]
Assisted Renewal of Certificates
If the smartcard as already expired please see this process. Smartcards contain two digital certificates which are valid for two […]
Assisted Smartcard Unlock
This process describes how a Sponsor or Local Smartcard Administrator (LSA) can unlock/reset a smartcard PIN on behalf of a […]
How to Access Care Identity Service (CIS)
Care Identity Service (CIS) is the Spine application used to manage smartcards and smartcard access. Machines used to access CIS […]
Sponsors, ID Checkers & Local Smartcard Administrators
Sponsors, ID Checkers & Local Smartcard Administrators There are three RA roles which can be delegated to authorised staff members in organisations. […]