Registration Authority (Smartcards)

Problems or Replacement Cards

• Lost, Damaged, Replacement Smartcards
• Basic Troubleshooting Tips (Card, SystmOne, EmisWeb)

General Information

• How to Update Contact Details in CIS
• How to Access Care Identity Service (CIS)
• Sponsors, ID Checkers & Local Smartcard Administrators

Registration & Name Change

• Smartcard Name Change
• About Registration, ID Checks & Photo
• How to Register a New Smartcard User

Smartcard Access (add/remove/view)

• Add Smartcard Access
• Remove Smartcard Access
• View Access Positions & Assigned Users

Unlock/Reset Smartcard PIN

• Self-Service Smartcard Unlock – Registration
• Self-Service – How to Unlock Your Smartcard
• Assisted Smartcard Unlock

Renew Smartcard Certificates

• Renewal of an Expired Smartcard (Repair)
• Assisted Renewal of Certificates

Pharmacy Information inc SCR Access

• How to Request FFFFF Locum ETP Access
• Summary Care Record (SCR) in Pharmacy