NECS Service Desk Escalation

NECS Service Desk Escalation

In the unlikely event you are unhappy about the way your call is being handled, please find below details of the various people you can escalate calls to.

Level 1

Name Job Title Number Email
Karl Parker Service Desk Co-Ordinator 01642 746 549 karl.parker@nhs.net
Graham McCarroll Service Desk Co-Ordinator 01642 746 833 graham.mccarroll@nhs.net
Tanya Dunn Service Desk Co-Ordinator 0191 375 1792 tanya.dunn1@nhs.net

Level 2

Name Job Title Number Email
Adam Morris Service Desk Team Leader 01913713504 adam.morris@nhs.net

Level 3

Name Job Title Number Email
Ian Harrison Service Delivery Manager 01642 746950 ian@nhs.net

Level 4

Number
ICT Customer Liaison Team – North East/Yorkshire 0191 217 2776
ICT Customer Liaison Team  – Derbyshire 01246 588 810