2 articles Problems or Replacement Cards

Lost, Damaged, Replacement Smartcards

The following article details how to report a smartcard as lost/stolen/damaged or to request a replacement. This information is only intended for organisations for which NECS provides Registration Authority services. All requests should be logged via the NECS Service Desk on 0300 555 0340 or necs.servicedesk@nhs.net or via Self Service if you have access. A…

Basic Troubleshooting Tips (Card, SystmOne, EmisWeb)

Introduction This article details some basic troubleshooting tips with regard to smartcards and  smartcard access in a question/answer format. Many issues can be more complex and out of scope for this article. Should you not find a quick answer here, please contact the Registration Authority via the NECS Service Desk on 0300 555 0340 or…